The robots act in groups and entertain people with eye-catching group performances due to their 3D sensors. Customers can get in touch with each other from different locations because WeRobots offer a telepresence function.
Personal VIP Assistants
WeRobots independently move to different locations. WeRobots become personal assistants by accompanying guests to their point of interests as they provide a VIP guide function. In addition customer-specific data and preferences can be saved on loyalty cards that can be read by WeRobots.
Wherever customers seek information or advice, WeRobots serve as mobile customer support. WeRobots provide high-class multimedia guidance, information and respond to customers’ questions.
Beyond delivering information and guidance to visitors, WeRobots offer interactive entertainment.
WeRobots communicate with each other, act together, approach and interact with people in their environment.
WeRobots represent entertainment, information, guidance and personal VIP customer support
Nearbuy Group, Dubai UAE
In March 2017 we appointed our first exclusive distributor ever taking-over the responsibility for the Middle East starting with a contract for 10 Robots
Dubai Aquarium & Underwater Zoo has "employed" 3 new Sales Assistants called RoboSharks! Visitors of the Dubai Mall are reacting very surprised to our new sales assistants. While visitors are usually not happy being approached by an unknown person trying to sell them an admission ticket, visitors react exactly the opposite with the RoboSharks! The RoboSharks raise interest and make visitors curious to look closer and check out the new Sales Assistant.
The uneasy feeling disappears and the visitor develops an interest in a ticket marketed by the robot and they usually decide to purchase. As soon as someone presses the button Robo's human colleague stops by and finalizes the purchase and of course supports the visitors further! Already after a short time you can see that more visitors are willing to visit the Dubai Aquarium and Underwater Zoo and ticket sales increased substantially.
The extension of the Plus City Shopping Center from 50.000sqm to 70.000sqm is now completed. The Mall offers visitors more than 70 new shops and services. The Shopping mall has a new large screen movie theatre and an impressive new architecture and design.
More than that, we can proudly announce that 5 of our Guidance Robots named "E2K2" will be cruising around in the shopping mall to inform about the shops inside and guide visitors to their Point of Interest. WeRobots also entertain customers while making group performances and many more. Full operation will start after final programming on site in 2018.
Emaar's Customer Care team in Dubai has become bigger since WeRobots takes care of Emaar's customers. WeRobots greet you when entering the Customer Center, guide them around the building and share needed information with them. In addition customers receive token numbers via SMS sent from the WeRobots to avoid queues.
Emaar is the only real estate developer so far who provides such kind of an advanced customer service experience. With this robot innovation Emaar offers a sophisticated tool for Customer Service.
Macalline Mall in Shanghai, China is the worlds's largest gathering of service robots. This project was realized by ATTRAKTION! as the first project for WeRobots. Macalline operates more than 100 furniture malls in China and each mall features something unique.
In Macalline's new Mall in Shanghai, WeRobots guide and entertain guests in the Mall to make it a unique experience never seen before. 50 Robots work on 5 different floors and show visitors the individual shops and inform about newest products and sale.